Here you'll find a few of our most popular questions.
If you can't find what you're looking for, please email your question to: info@onrope1.com
Q. Is it okay to use carabineers that have been dropped?
Q. When should I retire my carabineers?
Q. Can I replace the LED bulbs in my OR1 headlamp?
Q. Which 6-volt batteries can I use for my Ion and SpaceShot headlamp?
Q. How do I sharpen my ice picks?
Q. How do I sharpen my ice screws?
Q. I work in the Police, SWAT or Rescue industry and would like to buy On Rope 1 gear. How can I do this?
Q. How do I submit photos to be considered for use in the On Rope 1 catalog?
Ordering:
Q. When will my order ship?
Q. What are my shipping options/costs?
Q. How can I track my order?